Privacy Policy

Last updated: November 2, 2026

Carter's Fresh Finds is a sole proprietor business based in Olive Branch, Mississippi, United States. This Privacy Policy explains how we collect, use, retain, and disclose personal information when you browse our Shopify-powered store, place an order, or contact us. Personal information means information that identifies you or can reasonably be linked to you.

Carter's Fresh Finds is responsible for the personal information we use to operate our business. Shopify also processes information to provide our store and, for certain purposes described below, acts independently under its own privacy policy. If this policy conflicts with our Terms of Use, this policy controls how we handle personal information. Visiting our store or reading this policy does not, by itself, give consent to optional marketing or tracking.

Information we collect and where it comes from

Information you provide

When you order or contact us, we collect information such as your name, email address, billing and delivery addresses, and any phone number you provide. We receive order details, including products purchased, transaction amounts, payment status, delivery information, and return or refund requests. Customer-service messages may include photos or other information you send to help resolve an order issue.

If you use an available customer account, we process account identifiers, preferences, and information needed to manage that account. If you choose to receive marketing, we also record your contact details, consent, and communication preferences.

Payment information

Shopify and the payment providers involved in your checkout process payment credentials and transaction information to complete payments, prevent fraud, and handle refunds. The information processed depends on the payment method you choose. Our order records may include the payment method, transaction identifiers, payment confirmation, and limited payment details. Please do not email us full payment-card numbers, security codes, account passwords, or other sensitive credentials.

Information collected through the store

Shopify and technologies used in the store may collect your IP address, approximate location derived from that address, browser and device details, cookie identifiers, pages viewed, searches, cart activity, and interactions with the store. These details help operate and secure the store. Depending on the features in use and your privacy choices, they may also support analytics, personalization, or advertising.

Information from service providers

We receive information from Shopify, payment providers, suppliers, fulfillment services, and carriers when needed to manage orders and provide support. This can include payment confirmation, fraud indicators, tracking updates, delivery status, and information relevant to a return or refund. Marketing or analytics providers may supply campaign or interaction information when those services are used, subject to applicable consent requirements and privacy choices.

How we use personal information

We use personal information to process payments, fulfill and deliver orders, send order and delivery updates, manage available customer accounts, answer questions, and handle cancellations, returns, refunds, and disputes. Our Shipping Policy and Refund Policy explain the related customer processes.

We also use information to maintain and improve the store, understand shopping activity, remember preferences, detect fraud and misuse, protect accounts and transactions, keep business records, and meet legal obligations. Where permitted and subject to your choices, information may help personalize your experience or measure and deliver advertising.

We send promotional email or SMS only if you choose to receive that type of marketing. Making a purchase, providing a phone number for delivery, or contacting us does not automatically enroll you in marketing. You can withdraw your marketing consent at any time. Order confirmations, delivery updates, and other necessary service messages are separate from promotional messages.

Where applicable data-protection law requires a legal basis, we rely on processing necessary to fulfill your order or other agreement with you, comply with legal obligations, or pursue legitimate interests such as operating and securing our store, where those interests do not override your rights. We rely on consent where required, including for optional tracking and marketing. You may withdraw consent without affecting the lawfulness of processing that took place before withdrawal.

Who receives personal information

Shopify and payment providers

Our store is hosted by Shopify. Information about your visits and purchases is shared with Shopify to provide checkout, hosting, order management, security, and other store services. Payment providers receive the information needed to process your chosen payment method, investigate fraud, and handle refunds or payment disputes.

Suppliers, fulfillment services, and carriers

We share the order and delivery information needed to prepare, ship, track, and support your purchase with the relevant supplier, fulfillment service, and carrier. For orders fulfilled through Zendrop, this may include Zendrop and the suppliers or carriers involved in that order. Different products may use different fulfillment providers. Information shared can include your name, delivery address, order contents, and contact details needed for delivery or an order issue.

Business support and marketing providers

Providers supporting store operations, customer communications, recordkeeping, analytics, and technical services may process information for those purposes. When marketing or advertising services are used, relevant contact details, online identifiers, shopping activity, or campaign interactions may be shared with the providers involved, subject to required consent and applicable opt-outs. Consent to email or SMS marketing is separate from choices about cookies or targeted advertising.

Legal requests and business changes

We may disclose information when necessary to comply with applicable law or valid legal process, investigate fraud or security incidents, protect legal rights, or resolve disputes. Information may also be disclosed as part of a proposed or completed transfer of the business, subject to applicable law and appropriate protection of the information. We may otherwise share information when you request or authorize it.

Shopify's processing and Network Intelligence

Shopify processes information about your access to and use of our store to provide and improve its services. When Shopify Network Intelligence or related enhanced services are enabled for the store, Shopify may combine information about your interactions with our store with information about your interactions with other merchants and with Shopify. This processing supports services such as personalization, improved store performance, fraud protection, and advertising based on activity across merchants and websites.

For these enhanced-service purposes, Shopify is responsible for its processing, including responding to applicable privacy-rights requests. Information shared with Shopify and its service providers may be processed in countries other than your own. Read the Shopify Consumer Privacy Policy for details. You can visit the Shopify Privacy Portal to exercise available rights, including limiting advertising uses, requesting access or deletion, withdrawing consent, or objecting to processing where those rights apply.

Cookies, tracking, and advertising choices

The store uses cookies and similar technologies for functions such as remembering cart contents and preferences, supporting checkout, and security. Depending on the services in use, optional cookies, pixels, or similar technologies may also measure store activity, personalize experiences, or support advertising. Where consent is required, these optional uses require your consent.

Use any cookie or privacy controls presented to you to manage available choices. You can also change your browser's cookie settings, although blocking cookies may affect checkout or other store features. A browser cookie setting is not necessarily the same as opting out of targeted advertising or withdrawing marketing consent.

Disclosing information to advertising providers, including for ads based on activity across merchants or websites, may be considered a “sale,” “sharing,” or “targeted advertising” under some privacy laws, even without a payment for the information. Depending on where you live, you may have a right to opt out. Visit Your Privacy Choices to use the store's data-sharing opt-out process, or email us to request an opt-out or help with your choices.

Where applicable law requires recognition of a Global Privacy Control signal, we will treat it as a request to opt out of the relevant sale, sharing, or targeted advertising for the browser and device sending the signal. If the signal can be associated with your Shopify account, the opt-out also applies to that account as appropriate. Browser-based choices may need to be repeated if you use another browser or device or clear cookies. Other browser “Do Not Track” signals are not treated as consent or opt-out requests.

Your privacy rights and communication preferences

Depending on where you live, you may have rights to know about and access your personal information, obtain a portable copy, correct inaccurate information, request deletion, restrict or object to certain processing, withdraw consent, or opt out of sale, sharing, or targeted advertising. These rights can be subject to legal conditions and exceptions. For example, some transaction records may need to be kept for legal obligations even after a deletion request.

To make a request concerning information used by Carter's Fresh Finds, email Cartersfreshfinds@gmail.com. Tell us what you are requesting and provide enough information to identify the relevant records. We may need to verify your identity using information reasonably necessary for the request. An authorized agent may submit a request where permitted by law; we may request proof of authorization and any identity verification the law allows.

We will respond within the time required by applicable law and will not discriminate against you for exercising your privacy rights. If you disagree with our response, you may contact us to request an appeal where available. You may also complain to the relevant privacy or data-protection authority where that right applies. For information Shopify processes independently, use the Shopify Privacy Portal.

You can stop promotional emails by using the unsubscribe link in the message. For promotional SMS, follow the opt-out instructions in the message or email us for help. You may also email us to withdraw either marketing preference. Opting out of marketing does not stop necessary communications about an order, refund, account, or privacy request.

International processing and transfers

We are based in the United States. Shopify, payment providers, suppliers, carriers, and other service providers may store or process information in the United States or other countries. Those countries may have different data-protection laws from the country where you live.

For transfers subject to European Economic Area or United Kingdom transfer requirements, we rely on recognized safeguards where required, such as transfers to a country recognized as providing adequate protection or the European Commission's Standard Contractual Clauses and applicable UK transfer arrangements. You may contact us for information about safeguards relevant to your personal information.

How long we retain information

We retain personal information for as long as reasonably necessary for the purposes described in this policy, subject to applicable legal requirements. Retention depends on the type of information, whether you have an account or an unresolved order issue, and obligations relating to tax, accounting, fraud prevention, payment disputes, legal claims, and recordkeeping.

Marketing consent and opt-out records may be retained as needed to document your choices and avoid sending unwanted marketing. When information is no longer needed, we delete it or de-identify it, subject to lawful retention requirements and backup processes. Shopify's independent retention practices are described in its privacy policy.

Security

We use reasonable safeguards appropriate to the information and services involved, but no website, transmission method, or storage system can be guaranteed completely secure. Keep any account credentials private, and avoid sending sensitive payment or identity documents through ordinary email unless we have discussed an appropriate method with you.

Children's privacy

Our store is not intended for children under the age of majority in their jurisdiction, and we do not knowingly collect their personal information. We do not knowingly sell or share personal information of individuals under 16 for targeted advertising. If you are a parent or guardian and believe a child has provided personal information to us, contact us so we can review the matter and take appropriate steps, including deletion where required.

Third-party websites

Links to websites or services outside our store may lead to providers with their own privacy practices. Review their policies before giving them information. Information you post publicly on another platform may be visible to others; please avoid posting private order or payment details.

Policy updates and contact

We may update this policy when our practices, services, or legal requirements change. We will publish the revised policy with an updated date and provide additional notice or obtain consent where required. Updates do not remove rights that applicable law gives you or override privacy choices that we must continue to honor.

For privacy questions, requests, or complaints, contact Carter's Fresh Finds in Olive Branch, Mississippi, United States, at Cartersfreshfinds@gmail.com. You can also visit our Contact Us page.

Business contact

Business address: Carter's Fresh Finds, 4083 Amherst Dr, Olive Branch, MS 38654, United States.
Email: Cartersfreshfinds@gmail.com.

This business contact address is not automatic return authorization. Contact us for the correct return instructions before sending a product back.